Volunteer Coordinator - Food Bank of Northeast Georgia

Our Vision: “EVERY NEIGHBOR. WITH ENOUGH FOOD. EVERYDAY.”

Job Title: Volunteer Coordinator

Reports to: Relationship Manager

Classification: Full-time; Non-Exempt

Location: Athens, GA

About Us:

The mission of the Food Bank of Northeast Georgia is to connect neighbors with nourishing food.

Our team has united for more than 30 years to: build a greater understanding of food insecurity; create clear pathways for donors, volunteers, and community members to invest in solutions to this widespread problem; to serve as the hub of an expansive supply and distribution network; and, ultimately, to eliminate food insecurity across our 15-county region.

Our Values:

Accountability: We commit to continuous improvement and transparency in all that we do.

Belonging: We create a place of welcome and hospitality for all.

Compassion: We acknowledge that hunger is a burden that no one should bear alone.

Dignity: We honor the humanity of all people.

Efficacy: We get things done and understand the urgency of our work.

Stewardship: We honor the power of giving by applying resources in a mission driven and thoughtful manner.

Job Summary:

The Volunteer Coordinator position at the Food Bank of Northeast Georgia is a unique role. It is both a “external-facing” position with customer service style interactions – engaging with our volunteers to create a hospitable and welcoming environment; and it is a position that requires warehouse-related, physical activities such as cleaning, lifting pallets and boxes, and using warehouse equipment. This position serves as an example of positivity to the volunteers and is also expected to be able physically move product and facilitate an efficient volunteer experience.

The goal of this position is to assist the Volunteer Team Lead with all aspects of maintaining the Volunteer Center and facilitating individual and group volunteers with the goal of increasing a collective commitment to the Food Bank’s mission of connecting neighbors with nourishing food.

This individual maintains positive rapport with all individuals and organizations who give their time and abilities to the Food Bank to assure retention and repeat volunteerism. Must be comfortable answering questions and giving clear instructions to volunteer groups to ensure proper execution of tasks that support the Food Bank’s programs and distributions to completion.

Key Responsibilities:

Volunteer Events

Executes specific tasks for volunteers to complete with the objective that each task improves productivity, efficiency, output, and delivery of Food Bank product, facility, programs, and agency relationships
Assists the Lead Volunteer Coordinator in setting up and breaking down volunteer tasks
Ensures that each task to be performed by the volunteer best fits their skills and abilities
Assists the Lead Volunteer Coordinator in ensuring the Volunteer Center is clean before and after projects
Streamlines the execution of volunteer tasks through preparation, demonstration, job aids, and implementation of the volunteer event, as well as providing personal availability when on-site but not directly supervising the event.
Familiar with Bloomerang Volunteer software system to assist in volunteer recruitment, coordinating events, and reporting data as needed
Assists with general administrative and computer work as needed

Food Safety

Trains volunteers in food safety practices and standards
Assures separation of good and bad products and implements safety procedures when applicable
Reports any incidences of food safety non-compliance to their Supervisor, Facilities, or Chief Operating Officer

Other duties as assigned

Qualifications:

Candidate must be able to pass criminal background check and drug screening
Valid GA Driver’s license, clean MVR
Insurable by the company’s insurance carrier
Candidate possesses a smart phone
Must have thorough understanding of product regulations to ensure appropriate handling of products distributed by Food Bank
Saturday and Evening availability
Preferred Microsoft experience

Personal Qualities:

Ability to work amicably and collaboratively across all Food Bank departments and with all Food Bank staff
Ability to use independent judgment in routine and non-routine situations
Accuracy, timeliness, attention to detail, highly organized,
Ability to effectively communicate with a diverse range to stakeholders
Must be able to follow directions
Ability to maintain positive working relationships with all volunteers and volunteer groups and encourage growth of repeat volunteers and groups
Ability to engage volunteer individuals and groups and provide instructions and information clearly and concisely
Must have thorough understanding of product regulations to ensure appropriate handling of products distributed by Food Bank
Must be consistent in attendance for the full allotted schedule for each day. Arrives for work on time and is prepared to complete daily necessary assignments in a timely manner with or without extra volunteer assistance.
Familiarity with and ability to handle hand-powered warehouse equipment such as a pallet jack and rolling utility cart

Work Environment:

Work largely takes place in a warehouse setting. Work is value, goal, and deadline oriented. Regular and predictable attendance is required. Some travel, some weekend work, and some extended hours may be required.

Physical Demands:

The ability to constantly lift, move, and carry objects weighing up to 5 lbs. safely and comfortably
The ability to frequently lift, move, and carry objects weighing up to 25 lbs. safely and comfortably
The ability to occasionally lift, move, and carry objects weighing up to 50 lbs. safely and comfortably with a partner
The ability to work comfortably for extended periods in indoor and outdoor non-climate-controlled environments, occasionally facing adverse weather conditions
The ability to use close vision, distance vision, peripheral vision, and depth perception to see and respond while driving or operating machinery
The ability to speak, for expressing or exchanging information and instructions through spoken word
The ability to receive instructions or information by means of oral communication
The ability to respond quickly to sounds
The ability to stand, stoop, and walk to move safely over uneven terrain, in confined spaces, or during normal work conditions
The ability to use hands and arms to reach, feel, handle, or grasp items

Pay: $18 per hour

Benefits: